Responsible Gaming
Introduction
At Parimatch, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. It is important to approach gaming with a clear understanding that the house always has an edge, and you should only wager money you can afford to lose.
Age Verification
Parimatch is strictly for players aged 18 years and above or the legal gambling age in your jurisdiction, whichever is higher. We take age verification seriously and reserve the right to request proof of age at any time. Players under the legal age are prohibited from creating accounts or participating in any gaming activities on our platform.
Warning Signs of Problem Gambling
If you recognize any of the following behaviors in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount of time and money spent
- Feeling anxious or irritable when trying to reduce or stop gambling
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or spending savings to fund gambling
- Unable to control or limit the amount of time spent gambling
- Experiencing financial difficulties as a result of gambling
- Failed attempts to reduce or stop gambling
Self-Help Tools
Parimatch provides several responsible gaming tools to help you maintain control over your gaming activities:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount of losses you are willing to accept
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have wagered
- Session Limits: Set maximum time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
These tools are available in your account settings. We encourage you to use them proactively to maintain responsible gaming habits.
Support Organizations in India
If you or someone you know is struggling with problem gambling, please reach out to these support organizations:
-
All India Gaming Federation (AIGF)
Support and advocacy for responsible gaming in India -
Gamblers Anonymous India
Peer support and recovery programs for problem gamblers -
AASRA (Assistance for Alcoholics and Substance Related Addictions)
Crisis intervention and counseling services
Phone: +91-22-27546669 (24/7 Helpline)
International Support Resources
Additional resources available internationally:
- GamCare (UK): www.gamcare.org.uk – Free confidential support and information
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Education and resources
- National Council on Problem Gambling (US): www.ncpgambling.org – Helpline and referral services
Call to Action
If you believe you may have a gambling problem, please seek help immediately. Problem gambling is a serious issue that can affect your financial, emotional, and social well-being. Support is available, and recovery is possible.
Contact one of the organizations listed above or speak with a trusted family member, friend, or mental health professional. Remember, asking for help is a sign of strength, not weakness.
Parimatch is committed to your well-being. For more information about our responsible gaming policies, please contact our customer support team.